What is your return policy?
What is your return policy?
We offer a 30-day return window from the date your order is delivered. If you're not satisfied with your purchase, you can request a return within 30 days of receiving it. For more information, please visit our Returns & Refunds Policy or contact us at mufflenest@gmail.com.
Can my dog still breathe and pant while wearing MuffleNest?
Yes! MuffleNest is designed to cover your dog's ears while leaving the eyes, nose, and mouth uncovered. Always make sure the hood fits comfortably and doesn't restrict your dog's breathing or movement.
How do I introduce MuffleNest to my dog?
Start with short, positive sessions in a quiet environment. Let your dog explore the hood, reward them with treats, and gradually increase the wearing time. Never force your dog to wear it if they seem uncomfortable.
Can MuffleNest be used for more than fireworks?
Absolutely! MuffleNest is designed for everyday comfort and can be introduced during situations such as thunderstorms, grooming sessions, or car rides. Every dog responds differently, so always supervise your dog.
How long does shipping take?
Shipping times depend on your location. You'll see the available shipping options at checkout, and you can find more information on our Shipping & Delivery page. Delivery estimates around 6-11 days on average.
How can I contact MuffleNest support?
We're happy to help with sizing, product questions, or orders. Reach out through our Contact page or email us at mufflenest@gmail.com.